Returns & Exchanges
At Eden Parfums Ltd, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our customer care team with your order number and reason for return to receive a Return Authorization code.
Secure Packaging
Place the original, unopened perfume bottle back into its protective box and secure it in a padded shipping mailer to prevent damage.
Ship to Eden
Affix the provided return label or use a tracked shipping service to send the package back to our fulfillment center.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing